Product that has been manufactured or purchased speciﬁcally to your requirements CANNOT be returned.
Stock line items may be returned for credit, subject to the following charges:
i) where goods are returned by the customer, a restocking fee of 20% ($20 minimum) is applicable.
ii) where goods are picked up by Stramit for return, standard delivery charges plus a restocking fee of 20% ($20 minimum) are applicable. Damaged goods will not be accepted for credit.