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Refunds and Returns

/Refunds and Returns
Refunds and Returns2018-07-03T15:05:21+00:00

Product Returns

Product that has been manufactured or purchased specifically to your requirements CANNOT be returned.
Stock line items may be returned for credit, subject to the following charges:

i) where goods are returned by the customer, a restocking fee of 20% ($20 minimum) is applicable.

ii) where goods are picked up by Stramit for return, standard delivery charges plus a restocking fee of 20% ($20 minimum) are applicable. Damaged goods will not be accepted for credit.